Colonial is committed to protecting the information that our valued customers share with us. As part of this commitment we would like to share with you our guidelines for the collection and protection of your information.
What personally identifiable information of yours is collected?
Colonial does collect “personally identifiable information” through the Site, which we define as information such as your name, address, date of birth, and other information that can be used to identify you. We collect this information through information you give us through this Site or through any other way, including the purchase of products and services.
How is the information used?
We will use your personally identifiable information to, among other things, serve you better, process your enquiry or application for each product or service together, and respond to your enquiries regarding Colonial. We may also use this information to inform you of any changes to our product and service offerings and pricing structures.
The information that we collect and retain is used to create an accurate view of each individual valued customer. In many cases the information we collect helps us to customize a product or service to met our customer's individual needs.
Customer information is also retained for historical and legal reasons.
With whom will the information be shared?
Colonial will not sell or trade customer information with any other organization outside of Colonial.
Customer email information will not be sold or given to an email subscription or marketing organization outside Colonial without the approval of any affected individual.
What other information is collected? How is it used?
Certain Information You Provide in Communications via the Site
We do not consider any information other than personally identifiable information communicated to Colonial (e.g., questions, comments, ideas or suggestions) confidential and we have no obligations of confidentiality to you and disclaim any such obligations with respect to such information. You understand that anything you transmit to Colonial may, subject to applicable law, be used by Colonial for any purpose and you hereby grant to us to use, including reproduce, disclose, transmit, publish, broadcast and post such information. Furthermore, Colonial is free to use any ideas, concepts, know-how, processes or techniques contained in any communication you send via any Site (including via any email address posted on any Site) for any purpose whatsoever including, but not limited to, developing, manufacturing, marketing, and selling products and services using such ideas, concepts, know-how, processes, or techniques.
Additional Information Collected by Colonial on the Site
As is true of most web site hosts, Colonial gathers certain information automatically and stores it in log files. This information includes user's Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Colonial uses this information, which does not identify individual users, to analyze trends, administer the Site, and track users' movements around the Site. We do not link this automatically-collected data to personally identifiable information.
A “cookie” is a piece of information that a web server may place on your computer when you visit a web site. Cookies are commonly used by web sites to improve the user experience. Many cookies last only through a single web site session or visit (session cookies). Others may have an expiration date or may remain on your computer until you delete them (persistent cookies).
You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use our Site, or certain of our Site's features.
We may occasionally use other companies to set cookies on our Site and gather cookie information for us. In some cases we may also use another company to operate web servers for our Site. We will use the cookie information gathered by these companies in the same manner as stated above.
What kinds of security procedures are in place to protect against the loss, misuse, or alteration of information under the company's control?
All databases containing customer information are secured with encrypted passwords and only authorized personnel are given access. This access is strictly for conducting the day-to-day operation of the business.
All databases run on redundant systems that have battery backup in case of power failure. All databases are backed up on a regular basis and the backup media are stored off-site.
All databases run on systems that are protected by generally accepted industry standard security and firewall technology. We caution, however, that no method of electronic storage is 100% secure. Therefore, while we strive to use commercially reasonable means to protect any personally identifiable information you submit through the Site, we cannot guarantee its absolute security.
How can any inaccuracies in the information be corrected?
You will have the opportunity to change certain information in your customer profile that is inaccurate or otherwise outdated. For example, a change of email address would require a change of information in your customer profile.
Are children allowed to use the Site?
Colonial does not sell products for purchase by children. By use of this Site, you affirm that you are either 18 or older, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into and be legally bound by these Terms.